Carlos Tan Garces, Corporate Trainer  

Member: Association for Talent Development
Call:  703 9981 * 0918-TRAINER * 0905 504 6382

Emotional Intelligence Training 

For several decades, one of the greatest corporate dilemmas is why some otherwise smart employees fail. Prior to identifying EQ, IQ has always been assumed to lead to success in any endeavor, including corporate management. However, the corporate world is littered with the careers of intellectuals destined to be exiled into corporate backwoods, never trusted by management to manage others. On the other hand, there is an overwhelming group of leaders with average intelligence but with high EQ who rise to the very top of their organization.


Empirical research in a variety of organizations across different industries has boosted the argument that emotional intelligence (EQ or EI) and not IQ is the most important factor in determining success in the organization.


Unfortunately, most training stems from the academic model of education and therefore doesn’t focus on EQ. This is training that is geared towards assessing, explaining and reinforcing belief systems that are consistent with high EQ. EQ is that part of intelligence which has something to do with how we manage ourselves and our relationships with others. It is the factor that determines motivation in our teams, improves creativity, enhances teamwork, drives our goals, boosts an employees’ informal power in the organization.


This highly effective program starts with an assessment of each participant’s base line EQ, allows each participant to view his own belief vis-à-vis EQ philosophy so that he can compare what beliefs work and don’t work, allows participants to reflect on what they will change, challenges participants to create new philosophies that will improve their EQ, and provide a team system to reinforce the behavioral changes underlying the new belief systems.


Method:

Pre-work(EQ Map Questionnaire), lecture-discussions, individual exercises, small group activities, practice sessions, role-plays and feedback.


Number of Training Days: 2


Description:

Historical Perspective: How EQ Complements IQ 

 Self Awareness & Control

Gaining awareness of one’s values and core beliefs

Knowing one’s emotions

Self-Control & Self Mastery

Channeling Negative and Positive Emotions

Anticipating and Planning Emotional Reactions to Stress

Developing Personal Motivation and Initiative

Developing resilience and strength

Overcoming obstacles

Developing consistency between behaviors and beliefs


Empathy

Understanding others’ perspectives

Sensitizing one’s self to how others feel

Maintaining one’s perspectives while

Understanding others’ belief system


Interpersonal Expertise

Creating true relationships with others

Being forthright in expressing feelings, even negative ones

Building relationships

Caring, Support, Concern for Team Mates

Resolving Conflict

Developing Networks

Providing inspiration through words and actions

Exerting influence to meet one’s goals

Confront concerns that affect relationships and goals


Action Planning & Implementation Plan